SamTrans is a great way to travel to fun destinations.
Please let us know about your travel plans by filling out the Travel Notification Form (MS Excel, pdf) and e-mailing it to firstname.lastname@example.org or fax to 650-508-7919 within nine business days before your trip. For assistance with trip planning such as stops, routes and times, please contact our Customer Service team at 1-800-660-4287.
All travel takes place on regular scheduled SamTrans routes. Some routes and times get busy, so if traveling in a group of ten or more you may need to split up and wait for the next scheduled bus. If you're traveling in a large group or your group must travel together, we recommend finding alternative transportation.
You may save time, effort and money by purchasing your fares in advance. Bulk purchases (minimum of 25 fares) are available and offer a 20% discount off the cash fare.
Rules for use of Bulk Purchases
- A minimum of 25 fares must be purchased
- Bulk purchases and travel notifications don’t guarantee seats as trips take place on regular SamTrans routes
- The Travel Notification Form must be submitted at least nine business days before your travel date.
- There are no exchanges or refunds.
- SamTrans doesn't offer transfers so you must have fare each time you board.
For more information about your bulk purchase, e-mail your questions to our Market Development office.