Helpful Rider Tips

Customer carry-on items may be brought on the bus if they can be held by the passenger & don’t take up seat space.

Board by the front door and exit out the back door (unless you need to let the operator know you're getting your bike off the rack)

Always use earphones to keep noise pollution onboard to a minimum.

Wait until the bus pulls away from the stop before crossing the street.

Please reserve the priority seats in the front of the bus for seniors and people with disabilities.

Remember to take your trash with you. Keep the bus clean for the next customer.

Watch and listen for special announcements and notices onboard the bus.

When the bus approaches your stop – especially at night – be sure you wave at the bus operator so he or she knows you want to be picked up.

Our buses have video cameras. Behave appropriately.

If the bus is crowded and customers are standing, please move towards the back to make room for others.

Play it safe. Try to be at your bus stop early.

We take pride in providing clean buses. Please help keep our buses clean: don’t put anything dirty on seats, including feet and soiled items.

If you see a suspicious package, don’t touch it. Tell the operator or call Transit Police at 1(877)723-7245.

Exiting through the rear door (on buses with back doors) avoids congestion with those boarding. (Use the front door if getting your bike off the rack.)

Remember to take all your belongings with you. If you forget something on the bus, report it at www.samtrans.com/lost.

Pull/push the "Stop Request" in time for a safe stop. If you don't know what stop to use, tell the bus operator your destination. We're here to help.

Know your fare before you go. www.samtrans.com/fares

Be courteous and share the seat. Keep your bags and other belongings on your lap or under the seat in front of you.

Remove child and fold stroller before bus arrives.

Pay as you board. Using Clipper speeds the process and it’s convenient.

Keep your backpack, bags and other belongings out of the aisle. Clear path = safe path.

When walking to the door or changing seats, use handrails and seatback handles for your safety.

Have fare ready and pay before taking a seat.

Enjoy your ride!