SamTrans Citizens Advisory Committee to Revisit Public Comment Process


Media Contact: Mahmoud Abunie, 650-730-6201  

SamTrans staff will be presenting at the Citizens Advisory Committee (CAC) meeting next Wednesday, February 28, at 6:30 p.m. on an updated Public Comment Process policy. This policy serves as a guide for staff on the consideration and solicitation of public comments prior to making fare and major service changes, and other specified decisions that impact riders and the community. The Office of Civil Rights is updating this policy from 2004. 

To fulfill best practices of public participation, the Office of Civil Rights is seeking public comment on the new Public Comment Process policy at the CAC meeting. Public engagement is an essential piece of the decision-making process and is required as part of the Public Participation Plan in SamTrans’ Title VI Program. The updated Public Comment Process policy reflects the minimum public comment requirements to adopt changes related to fare and service. 

Comments and questions may be sent to


About SamTrans: The San Mateo County Transit District operates 71 routes and two on-demand service areas. Funded in part by a half-cent sales tax, the district also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976.  

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