SamTrans Launches Bus Stop Improvement Plan (BSIP) Survey


Media Contact: Mahmoud Abunie, 650-730-6201

The San Mateo County Transit District (District) is launching an online survey and will hold a virtual community meeting in April to get input on bus stops from SamTrans riders.

The online survey will be open from March 20th through April 30th and is available at The survey asks riders to share their experience using SamTrans bus stops and rank a variety of amenities, such as seating, shelter, real-time bus arrival information, and trash cans. The survey results will help SamTrans create bus stop design guidelines and develop a list of improvements to make in coordination with cities throughout the county.

There will be an opportunity to give input at a multilingual virtual community meeting:

Bus Stop Improvement Plan Virtual Community Meeting

Thursday, April 20, 2023, 5:30-6:30 pm

Meeting link:

Call-In Option: (309) 205-3325

Webinar ID: 822 8623 4287

Languages: Spanish, Mandarin, Cantonese, Tagalog

SamTrans serves approximately 1,800 bus stops that are owned and managed by multiple cities and other jurisdictions across the SamTrans service area. The BSIP, which is scheduled to be completed by the end of 2023, will lay out a plan for improving bus stops across the SamTrans network and help guide future investments in bus stops. It will include an inventory of existing bus stops in the SamTrans service area, clear bus stop design guidelines, and a system for identifying and implementing bus stop improvements in coordination with local governments.


About SamTrans: SamTrans operates 70 bus routes throughout San Mateo County. Funded in part by a half-cent sales tax, the San Mateo County Transit District also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976.

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